Menu
CART
Exchange Policy
Exchange Policy for Houseofshades.in
At Houseofshades.in, we prioritize your satisfaction. We offer an exchange policy for size, fit, or preference issues:
Conditions for Exchange:
• Exchanges accepted for size, fit, or preference issues.
• Requests must be made within 48 hours of delivery.
• Products must be unused, unworn, and in original packaging with tags intact.
• An unboxing video may be requested to verify the product’s condition.
How to Initiate an Exchange:?
Contact our customer service team at +91 9727011906 within 48 hours of delivery for guidance on the exchange process.
Exchange Process:
• Upon verification, the exchange will be processed based on availability.
• If the desired product is unavailable, an alternative or store credit will be offered.
• The process will start within 7 working days of verification.
Shipping Costs:?Customers are responsible for all shipping costs associated with exchanges, including reverse shipping.
Cancellation of Exchange Requests:?
Houseofshades.in reserves the right to cancel any exchange request if misuse is suspected or if the product does not meet return conditions.
Important Note:?Please select sizes and products carefully to avoid unnecessary exchanges.
Thank you for choosing Houseofshades.in. We aim to provide a seamless shopping experience, ensuring every purchase meets your quality and style expectations.